Conditions of Sale
In these conditions of sale the “seller” refers to Welding Equipment and Cutting Services Ltd of:
- 69 Tyler Street
- South Yorkshire
- S9 1DH
The buyer is the company or person placing an order with the seller directly or indirectly via the website with intent to purchase goods and /or services on the website.
Orders can be placed for goods/services displayed on the website by:
Fax or Post
On-line are processed via the Sage Pay (Prot-X) secure payment facility on behalf of the seller
The price of the goods/service shall be the price quoted on the Web Site on the date of the acceptance of the order by the seller.
The price of the goods/services does not include delivery unless specifically stated.
The price of the goods/services on the Web Site are exclusive of Vat this will be added at the checkout stage and is payable by the buyer.
All quotations given by the seller are subject to withdrawal and alteration without notice and do not constitute an offer to supply goods (unless otherwise agreed).
Payment may be made by credit/debit card (for accepted cards see list on the Home Page) or cheque. All prices displayed are in British Pounds Sterling and all orders will be charged as such for UK customers. For customers outside the UK the exchange rate will be determined by your credit/debit card company at the time the order is processed.
So that shopping over the internet is secure all credit/debit card details will be encrypted and transmitted over a Secure Socket Layer (SSL) this minimises the possibility of anyone being able to read your details as they are given to ProtX payment processor over the internet.
No order which has been accepted by the seller may be cancelled by the buyer except with the agreement in writing of the seller and on terms that the buyer shall indemnify the seller in full against all loss (inc loss of profit), costs (inc labour and materials used), damages, charges and expenses incurred by the seller as a result of cancellation.
Upon acceptance of the return the seller shall refund the buyer any monies minus any re stocking charge within 7 working days.
In the event that you have a complaint please use the Contact us link and use the message box to indicate your complaint. We welcome any feedback so please use this facility to inform us of any service you feel we need to improve. We will acknowledge all complaints within 3 working days and inform you of the approximate timescale for resolving the dispute. All complaints will be dealt with in the strictest of confidence.
Withdrawal and Use of Goods
The Seller may withdraw the sale or distribution of any goods produced by or generally supplied by the Seller without prior notice to the Buyer. If the Seller provides the Buyer with information about the use for which the goods are designed and about conditions necessary to ensure that the goods will be safe then the Buyer shall use the goods accordingly. No conditions or warranty is given or implied as to the life or wear of the goods or whether they will be suitable for any particular purpose or use. The Sellers goods should only be used in the manner and for the purpose for which they were intended.
The buyer shall indemnify the seller against any loss or damage suffered by the buyer
as a result of any claims brought against the seller by any third party for:
any loss, injury or damage caused by the goods or their use any loss, injury or damage in any way connected with this contract provided that this clause will notr equire the buyer to indemnify the seller against any liability for the sellers own negligence.
All warranties are provided by the manufacturers of the products or equipment, copies of warranties and returns procedures are avaliable on request.
Information that we collect about the Buyer will be used in accordance with the Data Protection Act 1998. The Seller collects information about the Buyer to process the Buyers order and to provide the Buyer with the best possible service. The type of information we will collect about the Buyer includes:
Credit/Debit Card details
The Seller will not collect sensitive information about the Buyer without their permission. The information will be up to date and accurate, should the Buyer want to check this information they may do so by e-mailing us. If the buyer finds any errors the seller will delete or correct them promptly. We may also monitor customer traffic patterns and site usage to help us improve and develop the design and layout of the store.